Shipping & Returns

Shipping & Returns

All our prints are made-to-order so take around 3-4 days to print before being dispatched. Great things are worth waiting for!

Shipping costs are based on the number of products you buy and the location you want us to ship to. Just add products to your cart and choose your country for delivery to see the shipping cost before your sale goes through. 
If you have any questions about shipping then please ask and we’ll try to help.

All oversized orders may require additional freight shipping. If this is the case, we will be in touch to notify you of any shipping overages.

All our prints are shipped in sturdy cardboard tubes. The prints will also be wrapped in elixir paper to keep them .


DOMESTIC (USA)
All USA orders are sent by USPS Priority Mail (so they arrive approximately 2-3 days after shipment)

INTERNATIONAL
Orders sent out to Europe, the UK or anywhere else in the world can take 1 to 4 weeks from dispatch (sometimes less and at busy times, such as Chrismas, sometimes more). 

All our European and UK orders will be sent from our fine art printer in the UK

All orders in the rest of the world may be shipped from either the USA or UK

DAMAGE

If your product is received damaged in the post, please notify us immediately and keep hold of the product and packaging. We will then advise you on the best course of action but will require a photo of the damaged shipping tube and/or the damaged print as well to claim compensation from the shipping provider.

LOSS
Please contact us if your order has not arrived within 3 weeks of dispatch. This is to allow for any customs/postal service delays that may be affecting the delivery of your items.

For customers who had their order delivered to an apartment address, please check with the leasing office to see if they have your order in their posession.

For customers who shipped their order to a business address, please check with reception for receipt of your order.

RETURNS POLICY
We really hope that you’re happy with your products. If not then please get in touch at: returns@foundry.co

We are happy for you to return item/s within 14 days as long as they are in their original condition. Once we receive your item/s we will issue a refund within 7 days. All refunds exclude postage costs.